Refund policy
We want every customer to feel confident when placing an order. If a product does not meet your expectations, we offer a clear and fair return and refund process.
Return Eligibility
Returns are accepted within 90 days of delivery.
To qualify for a return, the item must be:
- Unused and in original condition
- Returned with original packaging
- Free from damage not caused during shipping
- There are no final sale items, and all eligible products can be returned within the return window.
Return Shipping
- Return shipping is free
- No restocking fees are charged
Returns must be sent using the instructions provided by our support team
Exchanges
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We do not offer product exchanges at this time.
- If you need a different item, please return the original product and place a new order.
Refund Process
Once your returned item is received and inspected:
- Refunds are processed within 7–10 business days
- Refunds are issued to the original payment method
- Processing time may vary depending on your bank or payment provider
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us as soon as possible with your order details so we can assist you promptly.
Contact Information
If you have questions about returns or refunds, our support team is here to help.
Phone: 7088793010
Support: ddwsanders@yahoo.com